Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Home or business address
• Service address
• Information about your plumbing, heating, well, water, or drainage needs
• Appointment preferences
• Information submitted through contact forms or quote requests
• Communications you send to us

We may also collect certain information automatically when you visit our website, such as:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website or source
• General website usage information

2. How We Use Your Information

3 Amigos Plumbing of CT may use your information to:

• Respond to your questions and inquiries
• Provide estimates and quotes
• Schedule appointments and service calls
• Provide plumbing, heating, well, water, and drain services
• Communicate with you regarding your requested services
• Send appointment confirmations and service-related communications
• Improve our website and customer service
• Maintain business and customer records
• Process payments when applicable
• Protect the security and integrity of our website and business
• Comply with legal obligations

With your consent or where otherwise permitted by law, we may also contact you about promotions, special offers, or other services that may interest you.

3. How We Share Information

We do not sell or rent your personal information to third parties for their own marketing purposes.

We may share information when necessary with trusted third-party service providers that help us operate our business or provide services. These may include providers that assist with:

• Website hosting
• Appointment scheduling
• Customer management
• Payment processing
• Email or text communications
• Advertising and marketing
• Website analytics

We may also disclose information when required by law or when reasonably necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, employees, customers, or the public
• Prevent fraud or security issues
• Enforce our agreements

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites function and may help us understand how visitors use our website.

We may use cookies and similar technologies to:

• Improve website functionality
• Remember preferences
• Analyze website traffic
• Understand how visitors interact with our website
• Improve our advertising and marketing efforts

You may be able to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of our website.

5. Third-Party Services and Links

Our website may contain links to third-party websites, social media platforms, scheduling platforms, payment providers, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

6. Online Scheduling and Service Requests

If you request service, submit a contact form, request an estimate, or schedule an appointment through our website, we may collect the information necessary to respond to your request and provide our services.

Information submitted through third-party scheduling or customer management platforms may also be subject to the privacy policies of those providers.

7. Communications by Phone, Email, and Text Message

By providing your phone number or email address, you may receive communications from 3 Amigos Plumbing of CT regarding your inquiry, appointment, estimate, service, invoice, or other business-related matters.

Where permitted by law and with any required consent, we may also send promotional or marketing communications.

You may opt out of promotional emails by following the unsubscribe instructions included in the email.

8. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing electronic information is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide requested services
• Maintain customer and business records
• Comply with legal and tax obligations
• Resolve disputes
• Enforce agreements
• Maintain the security and operation of our business

When information is no longer needed, we may delete, anonymize, or securely dispose of it in accordance with applicable practices and legal requirements.

10. Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before responding to certain requests.

11. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and the “Effective Date” at the top of this Privacy Policy will be updated.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

3 Amigos Plumbing of CT

Website: www.3amigosplumbingct.com

Phone: (860) 809-3093

Serving Eastern Connecticut and surrounding communities.



License Numbers:
P-1 License #0277668-P1
S-3 License #0401522-S3